Teleperformance Work From Home Jobs India 2026: Customer Service Representative, Rs 16,000 Per Month, Freshers Eligible
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Teleperformance is one of the world’s largest customer experience companies and a major employer in India. They are currently hiring Customer Service Representatives to work 100% from home in India. The role supports a domestic e-commerce process covering both voice calls and chat support. Freshers are eligible to apply. The in-hand salary is Rs 16,000 per month with a CTC of Rs 20,000.
Quick Overview
| Company | Teleperformance India |
| Role | Customer Service Representative (WFH) |
| Location | 100% Work From Home, Pan India |
| Salary | Rs 16,000 per month in-hand / Rs 20,000 CTC |
| Shift | Rotational 24/7 including nights and weekends |
| Process | Domestic E-commerce (Voice and Chat) |
| Education | Any graduate or undergraduate |
| Experience | Freshers eligible, no prior experience required |
What Is This Teleperformance Work From Home Role?
This Customer Service Representative role at Teleperformance is part of their domestic e-commerce support team. You will handle inbound calls and chats from customers shopping on an Indian e-commerce platform. Your job is to solve their queries around orders, returns, refunds, and basic gadget troubleshooting. The role is 100% work from home, which means no commute and no office visits.
The process is domestic, so you will be speaking in Hindi and English with Indian customers. Shifts are rotational, covering all hours of the day and night. Freshers are welcome and Teleperformance provides training before you go live on calls. The HR contact for this hiring drive is Vaishali Batra, Senior Executive Talent Acquisition at Teleperformance.
Duties and Responsibilities
- Handle inbound voice calls and live chat messages from domestic e-commerce customers
- Assist customers with order placement, real-time order tracking, and delivery status updates
- Process return requests and provide updates on refund timelines and status
- Troubleshoot basic technical issues with consumer gadgets including AirPods, Bluetooth speakers, and smartwatches
- Resolve customer complaints with empathy and follow the defined escalation process when needed
- Maintain clear and accurate notes of every customer interaction in the CRM system
- Work rotational shifts covering mornings, nights, overnights, and weekends as per the schedule
- Meet daily and weekly quality metrics set by the team and supervisors
Who Can Apply?
- Any graduate or undergraduate candidate (10+2 or above) can apply
- Freshers with no prior work experience are fully eligible
- Good communication skills in Hindi and basic English are required
- Must be based in India and legally eligible to work
- Basic knowledge of gadgets and technology will be an advantage
- Must be comfortable working rotational shifts including nights and weekends
Equipment and Home Setup Required
This is a work from home role, so Teleperformance expects you to have your own equipment and a proper workspace. Below is what you need to have ready before you apply.
- Personal laptop in working condition (desktop computers are not accepted for this role)
- Stable WiFi or broadband internet connection at home
- Quiet and dedicated workspace without background noise or interruptions
- Power backup is recommended for uninterrupted shift coverage
- Headset or earphones with a microphone for voice calls
Teleperformance Hiring Process
Hiring Steps for Teleperformance WFH CSR 2026
| Step | What Happens |
|---|---|
| Step 1 | Apply via LinkedIn using the direct job posting link |
| Step 2 | Shortlisting by HR team within 2 to 5 working days |
| Step 3 | Telephonic or video screening call with HR (Vaishali Batra) |
| Step 4 | Document verification and background check |
| Step 5 | Training and onboarding conducted fully from home |
Teleperformance conducts training remotely. You do not need to visit any office.
How to Apply for Teleperformance Work From Home India 2026
How to Apply
- Click the Apply Now button below to go directly to the LinkedIn job posting
- Make sure your LinkedIn profile is complete with your current contact number and location
- Upload an updated resume in PDF or Word format via the LinkedIn application form
- Write a short note mentioning your availability for rotational shifts
- Wait for a call from HR Vaishali Batra or the Teleperformance recruitment team within 2 to 5 working days
- Prepare for a short telephonic or video screening round covering communication skills and basic aptitude
This is an active listing. Apply as early as possible since WFH roles at large BPO companies fill up quickly.
Pros and Cons of This Role
Pros
- ✓100% work from home with no daily commute required
- ✓Confirmed in-hand salary of Rs 16,000 per month
- ✓Freshers eligible with no prior experience needed
- ✓Reputed global company with career growth opportunities
- ✓Training provided by Teleperformance before going live
- ✓Domestic process in Hindi makes communication comfortable
Cons
- ✗Rotational shifts include nights, overnights, and weekends
- ✗Personal laptop and WiFi required at your own cost
- ✗CTC of Rs 20,000 means take-home is Rs 16,000 after deductions
- ✗E-commerce support can be repetitive during peak seasons
- ✗Shift changes can affect sleep patterns over time
Ready to Work From Home with Teleperformance?
Click below to view the active job posting and apply directly on LinkedIn.
Apply on LinkedIn Now
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