Accenture Hiring Freshers | Work From Home | Any Degree | Apply Now!
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| Company Name | Accenture |
| Role | Comms Associate |
| Qualification | Any Degree |
| Location | Hybrid |
| CTC | *5 LPA |
🌐 Accenture Hiring Freshers as Customer Contact Communications New Associate
If you’re a recent graduate looking to start your career with one of the world’s top professional services companies, here’s your chance! Accenture is hiring freshers for the position of Customer Contact Communications New Associate. This is an excellent opportunity to work in a non-voice support role involving email and chat operations.
🧾 Job Role: Customer Contact Comms New Associate
- Job Type: Full-time
- Experience: 0–1 years
- Eligibility: Any Graduate
- Shift: Rotational
- Location: Hybrid (Hybrid)
🎯 Key Responsibilities
- Managed and resolved customer queries through email, chat, and web interactions.
- Handle escalations and complaints and provide the best resolution within the SLA.
- Record, troubleshoot, and assign incidents/service requests as needed.
- Maintain normal service operations by managing unplanned interruptions.
- Deliver customer support that is aligned with Accenture’s quality standards.
🛠️ Skills Required
- Excellent written and verbal communication skills.
- Fast typing and proficiency in email and chat processes.
- Basic understanding of AI platforms/tools.
- Strong tech awareness and ability to troubleshoot user issues.
- Team player with good problem-solving abilities.
🌟 Why Join Accenture?
- Work in a dynamic and inclusive environment.
- Build your career in customer experience and non-voice tech support.
- Get access to continuous learning and skill development programs.
- Join a global team serving over 120 countries.
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