Coursera Hiring Operations Associate | Great Opportunity

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Company Name	Coursera
Role	Operations Associate
Qualification	Bachelor’s Degree
Location	Remote
CTC	Upto 7* LPA

About the Company

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.

Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Job Description

Develop, execute, and scale technical workflows to ensure seamless services operations, utilizing internal tools, databases, and platform expertise, underscored by customer empathy.
You will be responsible for leveraging advanced analytics tools to provide actionable insights, automate processes, and support data-driven decision-making
Develop scripts and applications using JavaScript, Python, and other relevant programming languages.
Communicate with internal stakeholders and team members across departments to facilitate understanding and address the needs of our platform’s users, ensuring alignment and collaboration.
Proactively identify potential issues and opportunities, contributing to projects aimed at mitigating risks and optimizing operations.
Generate informed advice, strategies, and ideas, catering to the diverse requirements of various stakeholders and partners.
Maintain detailed, accurate documentation and resources for internal and external reference.
Work collaboratively with cross-functional teams to devise and implement creative technical solutions for partners, learners, and clients.

Qualifications Required

Bachelor’s degree in Computer Science/CSE/BCA/MCA is preferred, fresh graduates are encouraged to apply.
Exceptional attention to detail and process orientation.
Effective communication skills, capable of engaging with internal stakeholders and team members across functions.
Strong problem-solving, critical thinking, and strategic planning abilities.
Highly adaptable, able to manage multiple projects and respond to shifting priorities.
Eagerness to learn, with a proven track record of handling computer-based tasks efficiently
Experience in data analytics and programming.
Proficiency in JavaScript, SQL, Python, and other programming languages.
Preferred Skills:
- Up to 2 years of experience in a similar role is an advantage but not required.
- Expertise in JavaScript, Python, SQL and other programming languages to enhance processing and analytics.
- Background in leading and scaling technical workflows
- Skills in data pulling, analysis, and reporting including a demonstrated ability to navigate complex databases independently
- Demonstrated technical aptitude, with a preference for candidates who show a strong ability to understand and navigate technical platforms and databases.