ZOHO Hiring Technical Support Engineers | Great opportunity

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Company Name	ZOHO
Role	Technical Support Engineer
Qualification	BE/B.Tech
Location	Chennai
CTA	Upto 6 LPA

About the Company

Zoho Corporation is the software company in chennai .Zoho was born name is AdvenNet.Inc in 1996. Zoho own other brands ManageEngine and WebNMS. Zoho provide beautifully smart software and ideas to help you grow your business. Zoho family is expanding with over 60 million users worldwide, Zoho’s 45+ products aid your sales and marketing, support and collaboration, finance and recruitment needs – letting you focus only on your business.

ZOHO Hiring Technical Support Engineers in Chennai location. Graduates from various streams can apply for this role.

Job Description

Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
Build a rapport with customers with clear and confident communication.
Focus on customer satisfaction and first-time-resolution.
Engage with the technical team to provide faster resolutions to technical issues.
Work closely with the technical content team to identify gaps in the help module.
Should be willing to work night shifts.