Genpact Hiring Freshers | Bulk Requirement

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Genpact Hiring Freshers as Process Associates

Company Name	Genpact
Role	Process Associate (Non-Voice)
Qualification	Any Degree/PG
Location	Hyderabad
CTC	Upto 5 LPA

About the Company

Genpact is a global business process management and services leader, driven by a startup spirit and a diverse team of over 90,000 innovative minds. The company excels in delivering transformative solutions for the world’s largest brands. At Genpact, creativity, curiosity, and the courage to challenge conventions are encouraged, making it an exciting place for those who are ready to rethink and reshape the future.

Job Description

Resolve customer issues efficiently while upholding high-quality standards.
Identify and report trends and patterns to address potential issues proactively.
Offer insights to enhance user support and improve overall service quality.
Maintain a comprehensive understanding of processes and company policies.
Deliver exceptional customer service, ensuring a positive experience for all clients.

Qualifications Required

Bachelor’s degree or equivalent.
Open to fresh graduates.
Proficiency in English is required.
(Preferred) Strong skills in probing, analysis, and problem-solving with a customer-focused approach.
Ability to work flexible hours, including weekends.

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