Barclays Hiring Freshers as Personal Bankers

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Company Name	Barclays
Role	Personal Banker
Qualification	Any Degree
Location	Work From Home
CTA	Upto 5 LPA

About the Company

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Job Description

As a Barclays Customer Service Representative in our Care Department, you will be delivering the highest standards of customer service and creating exceptional experiences by actively listening and establishing rapport with our customers. Customers are at the forefront of everything we do and ensuring customers’ concerns are addressed is vital to the success of Barclays. We’re driving change to be the digital leader in the market, which means our customer service teams are more important than ever.

What will you be doing?

You will be receiving inbound phone calls from customers and service their needs effectively and efficiently
Understanding and analyzing customer needs
Listening actively and establishing rapport with our customers
Adhering to compliance regulations and security policies

Qualifications Required

Effective communication, including questioning skills.
Ability to work independently or as part of a team.
Achieving high standards and delivering results with accuracy and attention to detail.
MS Office Applications
Ability to comprehend given set of instructions and apply the same for day to day transaction processing
Under-Graduate/Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
Fresher/6+ months of experience in customer service/call center experience
Excellent oral communications skills and written skills
Focus on the customer and a positive, professional attitude