Amazon Hiring Freshers | Great Opportunity
Company Name | Amazon |
Role | Operations Support Executive |
Qualification | BE/B.Tech |
Location | Work From Home |
CTA | Upto 40k* Per Month |
About the Company
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Job Description
- Extract data and follow SOP to prepare reports as per assigned schedule
- Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives
- Trigger the audit/works to the sites for various operational performances.
- Devise and deploy SOP’s, analyse data, and propose features and processes.
- Willing to work on weekends
Qualifications Required
- Bachelor’s degree in a quantitative/technical field such as computer science, engineering, statistic.
- Proficient in clear verbal and written communication
- Quick learner and open to embracing new challenges
- Strong collaborative skills, able to work effectively in a team
- Critical thinking and analytical abilities for effective problem-solving
- Efficient in prioritizing tasks, meeting deadlines, and managing workload
- Experience with Excel
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