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Company Name	Accenture
Role	Associate
Qualification	Any Degree
Location	Hyderabad
CTC	*6 LPA

Accenture Hiring Freshers As Associates

Accenture is seeking Customer Contact Communications New Associates to join their team in Hyderabad. This entry-level position is ideal for freshers looking to start their careers in customer service and support.

Key Details:

Job Title: Customer Contact Communications New Associate
Location: Hyderabad, Telangana
Experience Required: 0–2 years
Salary: Competitive salary based on experience
Working Days: Monday to Friday
Work Timings: Rotational shifts (including night shifts)

Key Responsibilities

As a Customer Contact Communications New Associate, your role will include:

Customer Interaction: Handle inbound customer queries via voice, chat, or email.
Issue Resolution: Provide timely and effective solutions to customer problems.
Product Knowledge: Maintain up-to-date knowledge of products and services.
Documentation: Accurately log customer interactions and transactions.
Team Collaboration: Work closely with team members and supervisors to meet performance targets.

Desired Skills & Qualifications

To be successful in this role, candidates should possess:

Communication Skills: Excellent verbal and written communication skills in English.
Problem-Solving Abilities: Ability to understand customer issues and provide appropriate solutions.
Technical Proficiency: Basic computer skills and familiarity with customer support software.
Adaptability: Willingness to work in rotational shifts, including night shifts.
Team Player: Ability to work effectively in a team environment.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, Accenture offers Strategy and Consulting, Interactive, Technology, and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

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