Genpact Hiring Freshers as Process Associates

Genpact Hiring Freshers | Bulk Requirement | Apply Now!

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Genpact Hiring Freshers as Process Associates
Genpact Hiring Freshers as Process Associates
Company NameGenpact
RoleProcess Associate (Non-Voice)
QualificationAny Degree/PG
LocationHyderabad
CTCUpto 5 LPA

About the Company

Genpact is a global business process management and services leader, driven by a startup spirit and a diverse team of over 90,000 innovative minds. The company excels in delivering transformative solutions for the world’s largest brands. At Genpact, creativity, curiosity, and the courage to challenge conventions are encouraged, making it an exciting place for those who are ready to rethink and reshape the future.

Job Description

  • Resolve customer issues efficiently while upholding high-quality standards.
  • Identify and report trends and patterns to address potential issues proactively.
  • Offer insights to enhance user support and improve overall service quality.
  • Maintain a comprehensive understanding of processes and company policies.
  • Deliver exceptional customer service, ensuring a positive experience for all clients.

Qualifications Required

  • Bachelor’s degree or equivalent.
  • Open to fresh graduates.
  • Proficiency in English is required.
  • (Preferred) Strong skills in probing, analysis, and problem-solving with a customer-focused approach.
  • Ability to work flexible hours, including weekends.

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